We always aim to make our full portfolio of vehicles available to reserve online. But if you don't see your vehicle, please contact your retailer to discuss its availability in more detail.

Beyond the information available on our website, our Concierge Service will be happy to answer any questions you have about our vehicles. They can be contacted on 01926 691736 or websales@jaguarlandrover.com. Alternatively, you can contact your retailer directly. Our Concierge opening hours are: 9.00 – 17.00 Monday to Friday.

At present, it is only possible to reserve one vehicle per order. If you, however, wish to reserve more than one Vehicle at a time please contact your preferred Retailer with your details and requirements and they will do their best to help you. 

No, you are welcome to place your reservation directly through your retailer.

At present, only customers using a vehicle for personal use can reserve a vehicle online. If you're a business customer, please contact your retailer directly.

Yes, you can submit a vehicle for part exchange. Please note any valuations are indicative and are based on information you supply, which must be complete and accurate. An online valuation is not a contractual offer to buy your vehicle.

Yes, we accept part-exchange vehicles with private number plates, providing they have been correctly linked by the DVLA and MVRIS. If you did want to keep your private plate, it's easy to reassign it to another car or put the registration onto a retention certificate so that it can be sold or reassigned at a later date. You would simply need to complete this with the DVLA prior to selling to us.

We are currently unable to provide online valuations for modified vehicles. Please contact your retailer directly to arrange a part-exchange valuation.

Yes, your vehicle can still be traded as long as it's registered in the UK. However, we are currently unable to provide online valuations for imports, even if they have been registered in the UK.

Your online part-exchange valuation is based on your description of the vehicle’s condition. But this will also be checked by your retailer. If there is a significant difference between the described condition and what is presented at the retailer, they reserve the right to amend the final valuation.

Yes, as part of your online finance application, you can submit a vehicle with outstanding finance for part exchange. This figure will be factored into your quote.

To remove your part exchange vehicle from your reservation, please contact your retailer directly.

We aim to update you on the status of your reserved vehicle frequently However, your retailer will be happy to answer any questions you have.

Please contact your retailer to discuss changes or updates to your reservation. 

If you wish to amend or cancel your reservation, please contact your retailer quoting your reservation number as soon as possible. Please note, depending on your order and the stage it is at, it may not be possible to accommodate any changes.

Your retailer will provide the most accurate timescales available once your reservation has been made. Please be assured we will do all we can to deliver any vehicle you reserved to you as soon as possible.

To place your online reservation, you simply need your email address to create an account.

Retailers who have chosen not to support online vehicle reservations will not appear in the list of participating retailers.

Delivery, if available, is free of charge for the first 50 miles and any excess is subject to a reasonable charge (no more than £2.00 per mile). Deliveries to addresses outside mainland UK are subject to additional charges dependent on retailer.

Please contact your retailer at any time to arrange a test drive. Alternatively, we can deliver a vehicle to you through our 'land rover to you' services.

Please contact your retailer to discuss any concerns you have about your vehicle delivery.

You have the right the cancel at any time for any reason before you enter into a contract with your retailer. If you wish to cancel an order with the retailer, that retailer’s terms and conditions will apply and distance selling regulations may give you certain cancellation rights. If you would like to cancel your vehicle reservation or order at any time, please contact your retailer.

Your reservation indicates your interest in purchasing or financing your chosen vehicle. It is not binding on either you or your chosen retailer and does not form an offer or contract for sale or finance of your vehicle.

Your vehicle will be reserved for up to 48 hours. During that time, your retailer will be in touch (typically within two working hours) to discuss your order.

To see the monthly price of a vehicle, you will first need to create a finance quote. In some instances, there may still be vehicles that don't have monthly pricing shown. We are working to rectify this and apologise for any inconvenience.

This is because some of the options you have selected require additional modifications in order to meet your build specifications.

On your shopping basket page you will see an option to save your contents. This will require you to login or create an account. After you have done this, you will be able to view your saved vehicles in your account. This will contain your vehicle and part-exchange quote if you selected them.

You can compare up to three vehicles at a time on the Configurator, as long as you are using the same device and browser. Your cookie preferences may also affect the information you are able to see online.

For website technical issues, please contact our Concierge Service on 01926 691736 or websales@jaguarlandrover.com. Our Concierge opening hours are: 9.00 – 17.00 Monday to Friday.

You will be provided with indicative pricing information for your chosen vehicle throughout your use of the platform. This price is our suggested retail price.

Once you have configured your New Build Vehicle or selected your Stock Vehicle the platform will display our suggested “On the Road” price (and monthly price where a finance package is chosen). This “On the Road” price includes the first registration fee, any OLEV grant (if applicable) and the anticipated vehicle excise duty. (Please note we can only anticipate vehicle excise duty at this stage).

If you chose to make a reservation and select a retailer, you may be shown an online price your retailer wishes to offer. This price includes any applicable online discounts, offers or uplifts to our suggested retail price by your chosen retailer.

Any retailer-specific online discounts, offers or uplifts are at the retailer's sole discretion. You are of course free to attempt to further negotiate the price with your chosen retailer offline.

You cannot pay for your vehicle in full online. However, once you have reserved online, your retailer will be in touch to discuss the details of available payment methods.

Yes, you can create and compare a range of personalised quotations and finance products for different vehicles online.

You do not have to take out any of the finance products offered and can fund your order via another method of your choosing.

Throughout your application, you will need the following information: bank account details, three years of address history, employment details, gross annual income, mortgage/rental expenditure, and other expenditure details (regular childcare costs, spousal and child maintenance, school fees).

Each time you make a finance application, a credit search will be carried out. This will be recorded on your credit file and will be visible to other lenders. The occasional search is unlikely to have any detrimental impact on your credit score. However, how your finance application affects your credit score is dependent on your personal financial circumstances.

Our Financial Services Team will be happy to answer any questions you have about your application. They can be contacted on 0344 824 4712 for Jaguar and 0344 824 4732 for Land Rover. Alternatively, you can contact your retailer directly.

This is likely due to a finance offer expiring or a technical error. Please create a new online quote or contact your preferred retailer directly.

Your chosen retailer will contact you to discuss the outcome of your finance application, or you can contact your retailer directly.

Your finance quote is not an offer of credit. It is an indicative quote based on offers available today, which may be withdrawn or varied at any time without notice.

Once your vehicle is ready to be delivered, your finance agreement will be signed with your chosen retailer.

If you are having difficulties with payments, please contact our Financial Services Team as soon as possible on 0344 824 4732 for Land Rover vehicle. We will always do our best to find a way to help.

Our Concierge Service will be happy to answer any questions you have about your reservation. They can be contacted on 01926 691736 or websales@jaguarlandrover.com. Alternatively, you can contact your retailer directly. Our Concierge opening hours are: 9.00 – 17.00 Monday to Friday.

When you order a vehicle from us we give you our best estimated delivery date based on information supplied by the Retailer selling the vehicle. This date depends on a number of factors, including you providing us with all the satisfactory documents when requested. Sometimes, the delivery date may be delayed due to circumstances out of our control. Whether the delivery is delayed or not, your Retailer will keep you informed.

Our Concierge Service will be happy to answer any questions you have about your order. They can be contacted on 01926 691736 or websales@jaguarlandrover.com. Alternatively, you can contact your retailer directly. Our Concierge opening hours are: 9.00 – 17.00 Monday to Friday.

You do not need to buy one – one will be supplied with your vehicle. If you lose it, please let your Retailer know. 

In the short term nothing, but the value of your vehicle is affected and so if you want a replacement set then please contact your nearest Land Rover Retailer. 

Once your Vehicle reaches 3 years old it needs an MOT to ensure that it is roadworthy. It will then need a check every year thereafter. This is a legal requirement, and you will not be able to drive your vehicle if it does not have one. 

This depends on your model and can be found within your owner’s manual. If you are unsure, then please speak to your preferred Land Rover Retailer who will be able to assist you. 

Land Rover recommends that you have your vehicle serviced at anyone of its authorised repairers to ensure that the work is done properly and your vehicle is safe.

However, if it is more convenient you can have your vehicle serviced by any garage. However, to ensure that this does not invalidate your warranty the work carried out must meet the manufacturer’s specified requirements and genuine manufacturer parts must be used. 

If any part needs repairing or replacing due to a manufacturing fault, the work will be carried out by a Land Rover Authorised Repairer, using genuine Land Rover parts, all free of charge. Also, as an added benefit your vehicle will also benefit from 12 months roadside assistance, whatever the situation, wherever you happen to be in the UK and Continental Europe.

This depends on your model and can be found within your owner’s manual. If you are unsure, then please speak to your preferred Land Rover Retailer who will be able to assist you. 

Land Rover recommends that you have your vehicle serviced at anyone of its Approved Service Centres to ensure that the work is done properly and your vehicle is safe.

However, if it is more convenient you can have your vehicle serviced by any garage. However, to ensure that this does not invalidate your warranty the work carried out must meet the manufacturer’s specified requirements and genuine manufacturer parts must be used. 

Yes – this is an important record of the vehicle’s maintenance and does affect the value of your vehicle when you come to sell it – would you buy a vehicle if you did not know if it had been looked after?

However, you can access your full-service history available to access online provided you visit an Approved Service Centre. Pre-delivery inspection, all scheduled services, related service items and body inspections are all accessible.