CONNECTED SERVICES SUBSCRIPTIONS
Discover what connected services subscriptions offer, and learn how to activate, change plans, renew, or resubscribe to your connected services.
- Defender (2020 - Present)
- Discovery (2021 - Present)
- Discovery (Pre 2020)
- Discovery Sport (2021 - 2022)
- Discovery Sport (2023 - Present)
- Discovery Sport (Pre 2020)
- Range Rover (2022 - Present)
- Range Rover (Pre 2021)
- Range Rover Evoque (2021 - 2022)
- Range Rover Evoque (2023 - Present)
- Range Rover Evoque (Pre 2020)
- Range Rover Sport (2023 - Present)
- Range Rover Sport (Pre 2022)
- Range Rover Velar (2021 - 2022)
- Range Rover Velar (2023 - Present)
- Range Rover Velar (Pre 2020)
GETTING STARTED
When purchasing a new vehicle, you will have access to one or more connected services for a defined period. Vehicles equipped with the Pivi or Pivi Pro infotainment system1 are compatible with below services.
The availability and subscription terms may vary by market and vehicle model. To review what’s on your vehicle, please contact your local Retailer or refer the Viewing Your Subscription Details section.
REMOTE APP
Interact with your vehicle from virtually anywhere using the Remote App. Lock or unlock your doors, check vehicle status, and pre-condition your cabin to your ideal temperature before every journey.
CONNECTED NAVIGATION PRO
You'll always be headed in the right direction with Connected Navigation Pro, no matter which route you take. It provides a range of features including, Real-Time-Traffic Information, Satellite Views, Parking Services, Fuel / Charging Services, and more.
ONLINE PACK WITH DATA PLAN
The Online Pack brings smart connectivity and effortless convenience to your drive. Stream music and podcasts through in-car apps, check five-day weather forecasts, and enjoy hands-free control with Amazon Alexa and Connected Speech.
SECURE TRACKER
Protect your vehicle with confidence. Whether you're nearby or miles away, Secure Tracker offers the reassurance that your vehicle is always protected.
SECURE TRACKER PRO
Secure Tracker Pro offers enhanced security through accredited technology, meeting the rigorous standards set by the UK’s leading authority on automotive risk intelligence for Thatcham S5 Category compliance.
WI-FI ENABLED WITH DATA PLAN
Connect up to eight devices to the in-vehicle Wi-Fi hotspot and use the data connection to get online and stream, chat or work.
GETTING STARTED
When purchasing a new vehicle, you will have access to one or more connected services for a defined period. Vehicles equipped with the Pivi or Pivi Pro infotainment system1 are compatible with below services.
The availability and subscription terms may vary by market and vehicle model. To review what’s on your vehicle, please contact your local Retailer or refer the Viewing Your Subscription Details section.
REMOTE APP
Remote App gives you visibility and control of your Land Rover’s status, security and health straight from your smartphone.
CONNECTED NAVIGATION
Your Land Rover’s state-of-the-art navigation keeps you on track with door-to-door routing, live traffic feeds, ETA and places of interest.
SECURE TRACKER
Protect your vehicle with confidence. Whether you're nearby or miles away, Secure Tracker offers the reassurance that your vehicle is always protected.
SECURE TRACKER PRO
Secure Tracker Pro offers enhanced security through accredited technology, meeting the rigorous standards set by the UK’s leading authority on automotive risk intelligence for Thatcham S5 Category compliance.
ACTIVATE CONNECTED SERVICES
Your connected services will be activated once your vehicle is linked to your account2,3. Learn more about the linking process in the infotainment setup guide.
ACTIVATE CONNECTED SERVICES
Your connected services will be activated once your vehicle is linked to your account2,3. Learn more about the linking process in the infotainment setup guide.
VIEWING YOUR SUBSCRIPTION DETAILS
You can view your active subscriptions and their expiry dates using any of the methods below.
RENEWING EXPIRING AND EXPIRED SERVICES
When your subscription is nearing its expiry date, you’ll be notified by email, the Remote App, or your in-vehicle touchscreen, with instructions on how to renew via the Services Store.
If your subscription has already expired, or if you did not receive an expiry notification, please visit the Services Store and follow the on-screen instructions to renew.
CONNECTED NAVIGATION SUBSCRIPTION
For details of your existing subscription including end dates, please visit My Land Rover InControl Route Planner website.
MANAGING YOUR PLANS AND PAYMENTS
After renewal, you can update your subscription plans and payment methods in the Services Store.
AUTO-RENEWAL5
To turn subscription auto-renewal on or off, visit the Service Store and select Manage Subscription.
PAYMENT METHODS
Go to the Payment Method section to add or update your payment details.
CHANGING PLANS
You can switch to a different subscription plan when renewing a service.
CHANGING VEHICLE OWNERSHIP?
If you're selling, trading in, or transferring ownership of your vehicle, make sure to remove it from your account. This is important to protect your personal data and ensures that auto-renewal for any active subscriptions is turned off.
Please note connected services subscriptions are tied to the vehicle. Regardless of ownership changes, valid subscriptions cannot be transferred to or from other JLR vehicles.
CHANGING VEHICLE OWNERSHIP?
If you're selling, trading in, or transferring ownership of your vehicle, make sure to remove it from your account. This is important to protect your personal data and ensures that auto-renewal for any active subscriptions is turned off.
Please note connected services subscriptions are tied to the vehicle. Regardless of ownership changes, valid subscriptions cannot be transferred to or from other JLR vehicles.
VISIT SERVICES STORE
*Pivi, Pivi Pro and InControl features, options, third-party services and their availability remain market dependent – check with your Land Rover Retailer for local market availability and full terms. Certain features require an appropriate SIM with a suitable data contract which will require further subscription after the initial term advised by your Retailer. Mobile network connectivity cannot be guaranteed in all locations. Information and images displayed in relation to the InControl technology, including screens or sequences, are subject to software updates, version control and other system/visual changes depending on options selected. Full terms and conditions can be found here.
Optional features and their availability may differ by vehicle specification (model and powertrain), or require the installation of other features in order to be fitted. Please contact your local Retailer for more details, or configure your vehicle online.
In car features should be used by drivers only when safe to do so. Drivers must ensure they are in full control of the vehicle at all times.
1InControl account required. To continue using the relevant feature after its initial subscription period, you will need to renew your subscription and pay the applicable renewal charges.
2Some services e.g. Wi-Fi do not require an account to be linked.
3Some countries or regions may require additional steps within the activation process (e.g. eKYC) in order to activate connected features.
4Information does not apply to the Connected Navigation subscription on Touch or Touch Pro infotainment systems.
5The availability of the auto renewal setting varies by market.