CONNECT WITH INCONTROL
To get the most from your vehicle’s connected services and subscriptions,1 it’s important that you first set up your InControl account and register your vehicle. You can do this via the Remote App.2
If you have previously set up an InControl account, to re-establish access, simply sign in using your email and password via the Remote App.
INCONTROL ACCOUNT SET-UP
In the Remote App set up a new account by selecting your market or region from the drop-down list and follow the steps below.
ENTER YOUR EMAIL AND VERIFY
Enter your email address and select “Create Account.” We’ll send you a One-Time Passcode by email. Enter this code to securely verify your email address.
CREATE YOUR ACCOUNT
Enter details as requested, create password and accept Terms & Conditions and Privacy Policy to continue.
ADD YOUR CONTACT DETAILS
Enter your contact information to complete your profile and select “Activate” to finish set up.
Once your InControl account has been created, you can also access InControl services through a desktop browser
ADDING A VEHICLE AND ACTIVATING CONNECTED SERVICES
Before you begin, ensure you have the last eight characters of your VIN, access to your InControl account and access to your vehicle.
ADD YOUR VEHICLE
1. Sign in to your InControl account
2. Select “Add Vehicle”
3. Enter the last 8 characters of your VIN, which can be found
- At the bottom corner of the vehicle windscreen
- In the vehicle registration document
4. Verify that the vehicle details are correct
5. Review and accept the Terms and Conditions and Privacy Policy
6. Select “Get Started”
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COMPLETE IN-VEHICLE ACTIVATION
Selecting "Get Started" will begin a 60-minute activation window.
1. Go to your vehicle
2. Switch on the ignition
3. Locate the Optimised Assistance button on the left side of the overhead console
- Press and hold the button
- The indicator will flash amber rapidly
- Continue holding for approximately 10 seconds until it flashes slowly
- Release the button
4. Wait for your mobile device screen to refresh
5. Once complete, you'll receive confirmation that the connection has been successful
COMPLETE ACCOUNT SETUP
1. Enter the following details:
- Vehicle nickname
- Registration number
- InControl account PIN
2. Continue to activate services
ACTIVATION CONFIRMATION
Activation may take a few minutes to complete. You will receive confirmation on-screen and via email
REMOVING A VEHICLE
To remove a vehicle, log in to your InControl account via the Remote App or desktop.
ACCESS VEHICLE SETTINGS
- Once logged in, navigate to the "Vehicles Settings" section or "My Vehicles" in your account profile
- Select the vehicle you wish to remove
SELECT REMOVE VEHICLE
- Open the vehicle details screen
- Click “Remove Vehicle” to begin the process
REMOVAL CONFIRMATION
Enter your InControl account details when prompted to confirm the request. Once the process is completed, you’ll receive confirmation on-screen and via email
FAQS
Below you will find some of the most common questions about managing your InControl account and vehicle ownership. To explore all the questions, click on the link below.
What happens to my account when I sell my vehicle?
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When selling, trading in your vehicle or transferring ownership of your vehicle privately, you must remove your vehicle from your InControl account. To do this, log in to the My InControl website and click on 'Vehicle Settings' on the vehicle dashboard page and on "Remove Vehicle" as per the InControl Terms and Conditions.
InControl Services will be transferred to the new owner of your vehicle for the remainder of the subscription term, subject to new owner completing the InControl account setup.
I've forgotten my password — how do I reset it?
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Your login details are the same as your My InControl Website details. To recover these, please visit the My InControl website and reset your password. You will then be able to log in here to continue renewing your subscription. To access the InControl Remote App and My InControl website after resetting your password, you will need to log in again with your new details.
What happens if my phone is lost or stolen?
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If the phone is lost or stolen, log in to the InControl account via My InControl website to change the password and PIN.
1InControl features, options and their availability remain market dependent - check with your Retailer for local market availability and full terms. Certain features require an appropriate SIM with a suitable data contract which will require further subscription after the initial term advised by your Retailer. Mobile connectivity cannot be guaranteed in all locations. Information and images displayed in relation to the InControl technology, including screens or sequences, are subject to software updates, version control and other system/visual changes depending on options selected. Full terms and conditions can be found here.
2Available to download via the Apple App Store or Google Play for most AndroidTM and AppleTM iOS smartphones. Land Rover Remote App requires network connectivity, a compatible smartphone, an InControl account and a Remote subscription. To continue using the relevant feature after its initial subscription period, you will need to renew your subscription and pay the applicable renewal charges.