INFOTAINMENT & MEDIA - PIVI
Common questions about the PIVI infotainment system, including personalising your display and home screen, switching user profiles, activating Alexa, and resolving performance or app issues.
Do I need a SIM card to use 'Online Pack with Data Plan'?
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No, you do not need an external SIM card to use the Online Pack with Data Plan, as your vehicle comes with an embedded SIM card.
Note: Availability may vary by market and older model years. For any questions, please contact your local authorised retailer.
Is Apple CarPlay or Android Auto part of the Online Pack with Data Plan?
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Apple CarPlay™ and Android Auto™ are standard and are not part of any subscription package.
*Access to Apple CarPlay™ and Android Auto™ is subject to market applicability.
What features are included with the renewal of my Online Pack subscription?
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Renewing your Online Pack subscription gives you access to third-party music, radio and podcast streaming services tailored for in-car use. Additionally, you'll have access to Weather and Air Quality* apps to keep you informed about current conditions. The subscription also includes Connected Speech and Alexa*, allowing you to control various functions and access information hands-free.
*Feature dependent on market applicability.
Is a data plan included with the Online Pack?
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Yes, your Online Pack subscription includes a complimentary data plan*. This plan uses an embedded SIM card within your vehicle to provide a connection.
*Fair Usage Policy applies. Please refer to:
https://www.landrover.co.uk/ownership/infotainment-systems/pivi-faqs.html
https://www.jaguar.co.uk/ownership/infotainment-systems/pivi-faqs.html
Is DAB radio part of a subscription?
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DAB radio is available but is not part of any Connected Service subscription.
Can I use a wake-up word like some virtual digital assistants?
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Your Voice Recognition System allows hands-free access to your media, navigation, phone, and climate systems. To activate voice recognition, just simply say the wake-up words "Hey Land Rover" or press the voice control button on the steering wheel.
Can the Online Media Player be controlled by voice?
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You can open the Online Media Player with voice controls through the wake-up words "Hey Land Rover" or the ‘Voice’ button on the steering wheel by using commands such as ‘Launch Online Media’ or ‘Launch player. The Online Media Player also works via Alexa commands.