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The Land Rover range of vehicles

CONTACT US

FIND THE DETAILS YOU NEED BELOW TO CONTACT LAND ROVER WHATEVER YOUR QUERY

Unfortunately, due to the current circumstances, we have made the decision to move our team to remote working to ensure the team's safety. That means that our inbound phone lines will remain off until we're able to move back into the office. Please find the best contact details below, but be reassured that the team are able to make outbound phone calls to customers so you will still be able to speak with someone should that be your preferred method of contact; please just let us know in your email. Thank you for your understanding during these unprecedented times.

Customer Experience Centre

Address:
Abbey Road, Whitley
Coventry
CV3 4LF

Email Hours: Monday - Friday 08:00 - 16:30
Email: lradvice@jaguarlandrover.com

SV and Classic Contact:

To contact us about Special Vehicles and Land Rover Classic.
Phone:

Email: lradvice@jaguarlandrover.com

Online Vehicle Order

If you have any questions about ordering a new vehicle online, please contact our dedicated UK Concierge Service.

Email: UKwebsales@jaguarlandrover.com

Mon to Fri: 09.00 - 17.00

Roadside Assistance

Roadside Helpline
Phone: 0800 521786

Assistance Following an Accident
Phone: 0800 521786


Insurance
Land Rover Insurance
Phone: 0800 917 0740

Land Rover Excess Protect Claims
Phone: 0330 100 0469

Warranty
Land Rover Warranty Queries
Email: lradvice@jaguarlandrover.com

Land Rover Financial Services


St William House
Tresillian Terrace
Cardiff
CF10 5BH

Phone: 0344 824 4732

Please quote your agreement number in any correspondence with us.

GET THE SUPPORT YOU NEED

So we can direct you quickly to the right place, please choose from the options below

JLR

SPONSORSHIP ENQUIRIES

If you would like to make us aware of any potential sponsorship opportunities please click here to access our Sponsorship Enquiry Form.

JLR

FLEET AND BUSINESS

To speak with a member of our Fleet and Business team please call 0845 600 2214. Lines open 08:00 - 17:00.

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LAND ROVER EXPERIENCE

If you would like to speak with someone to book a LRE day, please 0800 655 6465

JLR

SPECIAL VEHICLE OPERATIONS

To speak to us about special vehicles, please call us on +44 (0)203 6011544

THE MOTOR OMBUDSMAN OF PRACTICE

  • Jaguar Land Rover Limited subscribe to the Motor Ombudsman of Practice for Service and Repair. If you are a customer and you are unsatisfied with the outcome of a dispute in relation to the Service and Repair Code, The Motor Ombudsman can provide a CTSI certified Alternative Dispute Resolution service.

  • Jaguar Land Rover Limited is subscribed to the Motor Ombudsman of Practice for New Cars. Our retailer network subscribe to the Motor Ombudsman of Practice for Service and Repair.

    If you are a customer and you are unsatisfied with the outcome of a dispute in relation to the New Car Code, The Motor Ombudsman can provide a CTSI certified Alternative Dispute Resolution service.