COMPLAINTS
Common questions about raising a complaint, including who to contact for vehicle, retailer, sales or financial concerns, what to include in your complaint, and how to escalate if you are not satisfied with the outcome.
Who do I contact if I have a concern with my vehicle?
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If there is a problem with your vehicle, please contact your local Retailer or an Approved Service Centre. Alternatively, email us at websales@jaguarlandrover.com or call 01926 691736 Monday – Friday, 09:00 – 17:00 excluding Public Holidays
Can I escalate further if not satisfied?
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Absolutely. Ask for an escalation path; we’ll assign a specialist and provide updates.
STILL HAVE QUESTIONS?
Our team are happy to help with any questions you may have.