PIVI START UP GUIDE
1. ACTIVATE YOUR INCONTROL ACCOUNT
To benefit from your Land Rover’s connected services and subscriptions, you will need to set up your InControl account and register your vehicle. This happens on the InControl website.
Your InControl services will not be active until you have created an account and completed all of the below steps.
2. SET UP YOUR INFOTAINMENT SYSTEM
FOLLOW THE START-UP WIZARD
The Start-Up Wizard allows you to easily configure and setup your Infotainment system, including the pairing of phones and setting radio preferences.
If your vehicle is equipped with Pivi Pro1, on your first use of the vehicle, you will be able to create a profile linked to your InControl account, enabling a variety of additional connected services and applications.
CHECK CONNECTED SERVICES ARE ACTIVATED
Once you have successfully completed InControl setup, your active services will be confirmed by email.
Next time you start up your vehicle, the lights on the SOS Emergency Call and Optimised Land Rover Assistance buttons should be illuminated.
3. CONNECT YOUR APPS AND DEVICES
When you first use Navigation, you will be asked to create your profile and account. This allows you to save favourite destinations, previous journeys and navigation settings.
CONNECT YOUR APPS
From Pivi Pro’s app drawer, select the ‘Connect Accounts’ icon and search for the app you want to connect. You can either scan the QR code with your smartphone or select ‘Email Me’ to send a link of the login site to your email.
Once connected, you can immediately start using the service in your vehicle. Linked services will appear as an icon in the app drawer, as a media source in the media player or as an active calendar within the Agenda app.
CONNECT YOUR SMARTPHONE
For Apple CarPlay®3, ensure you have the latest version of iOS installed and Siri ® enabled on your iPhone. For Android AutoTM4, ensure you have the latest Android Auto app installed and Google voice assistant enabled on your Google device. Connect your device to the interface panel in the centre console storage compartment using a certified USB cable.
CONTROL YOUR VEHICLE REMOTELY
Monitor your Land Rover’s health and status from your smartphone with the Remote app and your existing login credentials. If you have registered for Secure Tracker, you’ll need Remote app to receive theft alerts.
Please note, the Remote app features can only be used once you have activated your InControl account via the InControl website. The connecting/disconnecting of vehicles and linking of third-party accounts (such as Spotify) is not possible within the Remote app and must be done via the InControl website.
CONTROL YOUR VEHICLE REMOTELY
Monitor your Land Rover’s health and status from your smartphone with the Remote app and your existing login credentials. If you have registered for Secure Tracker, you’ll need Remote app to receive theft alerts.
Please note, the Remote app features can only be used once you have activated your InControl account via the InControl website. The connecting/disconnecting of vehicles and linking of third-party accounts (such as Spotify) is not possible within the Remote app and must be done via the InControl website.
4. KEEPING YOUR INFOTAINMENT UP TO DATE
SOFTWARE UPDATES
Using your Land Rover’s built-in data connection, the latest software can be downloaded automatically at no additional cost. Updates can be scheduled up to two weeks in advance at a time that is convenient for you.
PIVI FAQS
HOW DO I CREATE AN INCONTROL ACCOUNT AND ACTIVATE INCONTROL SERVICES?
If your Retailer has not already set-up your InControl account, please visit www.landroverincontrol.com/owner and follow the steps to create your InControl account and activate InControl services.
HOW DO I KNOW THAT MY INCONTROL SERVICES HAVE BEEN ACTIVATED?
Once you have successfully completed the InControl set up process, a confirmation email will be sent to let you know your InControl services are now active.
When you next start the engine of your vehicle the lights on the SOS Emergency Call and Optimised Land Rover Assistance buttons, located in the overhead console of your vehicle, should both be illuminated.
I HAVE BOUGHT A USED VEHICLE; HOW DO I ACTIVATE MY INCONTROL ACCOUNT AND ACTIVATE INCONTROL SERVICES?
Check if your vehicle is equipped for InControl services by looking at the overhead console. Open the flaps to reveal the SOS Emergency Call button (SOS icon) and the Optimised Land Rover Assistance button (spanner icon).
If the SOS icon is lit, but the spanner icon isn't, visit www.landroverincontrol.com/owner to create your InControl account. Your Retailer can assist with set up if needed. If only the spanner icon is lit, contact your Retailer for support.
WHEN DO INCONTROL SUBSCRIPTIONS START AND END?
The navigation subscription starts with your warranty and lasts for the full warranty period. The Remote subscription begins when you activate your InControl account and lasts for three years. The Online Pack and Wi-Fi with Data Plan subscriptions also start with the warranty and are valid for 12 months.
You can find out when services expire via both the InControl website and the Land Rover Remote app.
WILL I BE ABLE TO RENEW MY INCONTROL SUBSCRIPTION?
When your InControl services expire, you will receive an email with a link to renew your InControl services. If you do not receive this email or if the link has expired, please contact Customer Services.
WHICH FEATURES/SERVICES REQUIRE ACTIVE SUBSCRIPTIONS?
As of August 2020, the following subscriptions are available:
- Connected Navigation1
- Online Pack6
- Wi-Fi Enabled with Data Plan8
- Secure Tracker / Secure Tracker Pro5
- InControl Remote4
All features and services are subject to market availability.
Optional features and their availability may differ by vehicle specification (model and powertrain), or require the installation of other features in order to be fitted. Please contact your local Retailer for more details, or configure your vehicle online.
In car features should be used by drivers only when safe to do so. Drivers must ensure they are in full control of the vehicle at all times.
Pivi and InControl features, options, third party services and their availability remain market dependent – check with your Land Rover Retailer for local market availability and full terms. Certain features come with a subscription which will require further renewal after the initial term advised by your Retailer. Mobile network connectivity cannot be guaranteed in all locations. Information and images displayed in relation to the InControl technology, including screens or sequences, are subject to software updates, version control and other system/visual changes depending on options selected.
Apple CarPlay is a Trademark of Apple Inc. Apple Inc end-user terms may apply.
Android Auto is a Trademark of Google LLC.
1Connected Navigation will require further subscription after the initial term advised by your Land Rover Retailer.
2Fair use policy may apply. Standard 1 year subscription, which can be extended after the initial term advised by your Land Rover Retailer.
3Your car is prepared for Apple CarPlay. The services offered by Apple CarPlay depend on feature availability in your country, please see www.apple.com/uk/ios/feature-availability/#apple-carplay for more information.
4Your car is prepared for Android Auto. The services offered by Android Auto depends on feature availability in your country, please see www.android.com/auto/ for more information.
5Remote contains subscription services that can be extended after the initial term advised by your Land Rover Retailer. The Remote App will need to be downloaded from the Apple App Store/Google Play Store.
6Fair use policy applies. After 20GB of data is used within a month, data speeds and functionality on vehicle may reduce for the rest of the month.