ANY QUESTIONS? NEED HELP?
If you need to call Land Rover Assistance from within the UK, the Freephone number for both mobiles and landlines is 0800 521 786. If outside the UK, call +44 1926 320 003. Your local Land Rover Approved Service Centre will be happy to help with any warranty questions too.
FIXING THINGS FAST
Hassle. Inconvenience. Things you don’t want after an accident. So in just one phone call, we’ll take care of everything for you. Talking to insurers? Arranging collection of your vehicle? Getting you to where you were supposed to be going? Leave it all to your Personal Incident Manager. Had an accident? Call 0800 521 786. You might want to put that number in your phone. Just in case.
IF THE WORST HAPPENS
Accidents happen. But with our Accident Services Programme you’ll never be far away from an Approved Service Centre, ready to get your Land Rover back on the road.
GETTING YOU MOVING
Mountain passes. Rocky tracks. The school run. If you and your Land Rover are ever stuck, Land Rover Assistance will send an expert technician out to find you. If the problem can’t be fixed there and then, we’ll take your vehicle to the nearest Approved Service Centre or one near your home. Your choice.
EUROPEAN ROADSIDE ASSISTANCE AND RECOVERY
Twisting hairpin bends. Coastal roads and hilltop villages. Europe’s made for exploring. And it’s nice to know if your vehicle is immobilised in Europe and the problem can’t be resolved at the roadside, we’ll arrange for your vehicle to be taken to the nearest Approved Service Centre.
If your Land Rover needs to be kept securely while waiting recovery or repatriation, we’ll pay up to £100 for storage. Your choice.
BRINGING YOU HOME
If your Land Rover can’t be repaired in Europe - or the repairs won’t be finished by the time you’re due home - we'll bring your Land Rover back to the Approved Service Centre nearest to your UK address and cover the associated vehicle transport costs.*
*Land Rover will cover the transport of your vehicle from Europe to the UK providing the costs do not exceed the market value of your vehicle.
YOUR ONWARD JOURNEY
Approved Service Centres work fast. But if your Land Rover can’t be fixed within four hours, we won’t hold you up. We’ll arrange and pay for you to get to your destination. Or if you’d rather wait until your Land Rover is back on the road, we’ll cover a hotel for you, for up to four days.
A REPLACEMENT VEHICLE
For your convenience we arrange a replacement vehicle when your Land Rover is recovered by Land Rover Assistance and repaired - for two days in the UK or two weeks in Europe. Call Land Rover Assistance free on 0800 521 786 in the UK, or +44 1926 320 003 outside the UK.
RETURNING YOUR LAND ROVER
If we’ve taken your Land Rover to an Approved Service Centre more than 50 miles from your home address, there won’t be any problem getting it back. We’ll deliver it safely home to your UK address.