InControl Apps FAQs
APPS FAQs - APPS FAQs
PURCHASING InControl APPS
Q. What is InControl Apps?
A. Land Rover InControl Apps presents a vehicle optimised, interactive set of well known apps on your vehicle's infotainment screen via a dedicated USB port.
Once connected, a comprehensive selection of apps enabling internet radio, cloud based services, location based services and more will be accessible via the vehicle dash mounted touch screen.
Q. How do I purchase InControl Apps?
A. InControl Apps must be selected when you order your vehicle, as the hardware can only be fitted at the factory.
Q. Can I buy InControl Apps for my current vehicle?
A. Currently it is only possible to have InControl Apps on a new vehicle. InControl Apps is selected when the vehicle is ordered, as the hardware is fitted at the factory. Future options are being explored.
Q. Can I purchase Apps available for other regions?
A. By changing your region in the Options tab of the smartphone app you will be able to see apps available to users in other regions. You will only be able to download these apps if they are also available in your region.
Note: app availability does not guarantee that your language preferences will be available.
INSTALLING InControl APPS ON A SMARTPHONE
Q. How do I install Land Rover InControl Apps on my smartphone?
A. Depending on your device visit the Apple App Store or go to Google Play on your smartphone. Search 'InControl Apps' and select Land Rover InControl Apps from the list of results. If unsure, InControl Apps can be identified by the publisher marked as Land Rover, and features the Land Rover logo. Select 'Install' and accept the permissions to begin installation. Once installed, open the app for a brief tutorial.
Q. Should I download InControl Apps and any updates via Wi-Fi?
A. InControl Apps can be downloaded or updated over a normal 3G connection. It is recommended that updates are completed over Wi-Fi to reduce data costs and ensure a good connection.
CONNECTING TO THE VEHICLE
Q. Which connection cable do I require?
A. You will be able to use the USB cable that came with your phone. If you are not in possession of this cable, a USB to Lightning (for iPhone) or USB to Micro-USB (for most Android phones) will be required.
Q. Which USB port should I use?
A. InControl Apps uses a dedicated USB port which is labelled with the InControl Apps icon.
Q. Where should I stow my device when connected to InControl Apps?
A. Stowage of your device should be near to the dedicated InControl Apps USB port i.e. Glove box or Central Storage Box.
Q. Do I need to start the app before connecting to the vehicle?
A. No, for iPhone if the app is not already running, you will be given a phone prompt to allow the app to open. If using an Android phone, you can select 'Always Allow' when prompted which will forego all future prompts.
Remember, your phone will need to be unlocked when connecting. There should be no need for further phone interaction once your device is connected.
Q. I can't hear any sound, what do I do?
A. When connecting your phone a message will appear on the touch screen for "view and listen". "View" and "Bluetooth Settings" will appear if your Bluetooth is off or your phone is not paired/connected to your vehicle.
InControl Apps uses Bluetooth 2.0 to stream audio from your device. If you cannot hear any sound ensure your smartphone is paired with the vehicle by following the steps located on the Bluetooth Connectivity Centre. Also, make sure the audio volume on the phone is turned up.
Q. Is it possible to have InControl Apps on more than one smartphone?
A. Yes. Any compatible smartphone with InControl Apps installed will be able to connect to the touch screen. Though only one device can be connected at any one time.
Q. Are tablet devices supported?
A. Not at this time.
Q. How will I know when new apps become compatible?
A. A list of current compatible apps is regularly updated and automatically shown in the smartphone app.
Q. How do I install a compatible app?
A. Open Land Rover InControl Apps on your smartphone and scroll through the 'Not installed apps' list until you find the app you wish to install.
Depending on your device, selecting this app will take you to Apple's App Store or to Google Play. Download and install as normal. The new app icon will appear when you next connect your smartphone to your vehicle.
Q. Why aren't all my apps available on InControl Apps?
A. Only apps that have been through Land Rover's approval process are available to use with InControl Apps.
Q. I've updated my phone and now InControl Apps doesn't work.
A. Every effort is made to ensure that InControl Apps is compatible with the latest Operating Systems. Try reinstalling the smartphone app on your device.