UPGRADE YOUR BROWSER

This site is optimised for modern web browsers, and does not fully support your current browser.

CLOSE LABEL

BROWSER UPGRADE

We've detected you're not using the most up-to-date version of your browser. By upgrading to the latest version of Internet Explorer you'll see and be able to use this site in the way we intended and your general internet browsing will be more secure as it will have been upgraded to take into account the latest security standards.

KEYLESS ENTRY

Land Rover, in conjunction with law enforcement and insurance bodies, are aware of the recent increase in thefts of vehicles in specific geographical locations.

Vehicle theft is a criminal and industry-wide issue - there is no fault with Land Rover's security systems and they continue to meet stringent automotive legislation, as well as being rated as 'Superior' by Thatcham, the UK's motor insurers' automotive research centre.

All current Land Rover models employ 'Ultra Wideband' (UWB) technology within the vehicle's Smart Keys. UWB is highly effective against so called 'relay attacks' where thieves intercept and transmit the key fob and vehicle security signals to unlock and start vehicles even when the key is not near the vehicle. UWB allows the vehicle to detect the physical location of the key with extreme accuracy and thus prevents relay attacks from being successful.

We have a dedicated team working tirelessly with the aim of keeping customer vehicles secure from these criminal gangs.

As the theft of vehicles is using a method that requires access to your vehicle, there are also some very simple steps you can take to dramatically reduce your vehicle being targeted:

• Always try and park in a well-lit area

• Always lock your car and ensure deadlocks are activated by pressing the lock button twice

• Ensure you have activated your Secure Tracker - this is normally done as part of the vehicle handover.

• Download the new 'Land Rover Remote' app from your phone's app store. This app replaces the earlier 'Land Rover InControl Remote' app and includes useful new features including Guardian Mode which reports if the vehicle is unlocked or started unexpectedly.

• Physical / visible security devices may also act as a deterrent.

• Check with your Retailer how many keys have been programmed for your vehicle.

• Think twice if you are going to give your keys to unknown third parties.

• Treat your car keys and car like you would treat your credit card - Never leave them unattended in open view or near the vehicle.

• If you believe you have left your keys with an untrusted source, please contact your Retailer.

If you are concerned about your vehicles' security, please contact your Land Rover Authorised Retailer who will be able to book your vehicle in to complete a simple check which will quickly ascertain whether there are any additional keys paired to your vehicle above the number of keys that you hold.

If you also wish to talk to us directly regarding this matter, please contact our UK Customer Relationship Centre on 0370 5000 500 who will be happy to assist you.

PLEASE NOTE

The video content displayed within this area of our website requires the usage of cookies. If you wish to view this content please amend your cookie preferences, to provide consent for the following types of cookies:
  • Functional